Equipment Support
Core
Maintain the integrity, functionality, and performance of physical gaming equipment (tables, shufflers, card counting machines) within a studio environment.
Role type
Hands-on equipment support technician
Builds
Physical gaming tables, shuffler machines, and card counting devices
Domain
Online casino operations / Gaming hardware maintenance
Deliverable
physical/clinical work
Required skills
troubleshooting, preventative maintenance, inventory tracking, recordkeeping, tool usage, shift work, multi-tasking
Preferred skills
ticket system knowledge, cloud storage software familiarity
Technologies
putty, DPC tester, SharePoint, Jira, One Drive
Responsibilities
Perform routine checks and maintenance on machinery; exchange broken parts and test functionality; service roulette tables (wheel rotation, calibration, nano poller replacement); manage game consumables and inventory logs; document maintenance requests and irregularities; respond to maintenance tickets.
Seniority
Individual Contributor, operational level
