Retail Customer Service Multi Site
Core
Deliver customer service, process transactions, and promote safer gambling in Ladbrokes & Coral betting shops.
Role type
Retail Customer Service Manager
Builds
Betting shop operations and customer relationships
Domain
Sports betting and gaming retail
Deliverable
client delivery
Required skills
Cash handling, payment transactions, customer service, problem-solving, empathy, target achievement, shop operations
Responsibilities
Deliver outstanding customer service, urge safer gambling, take bets on sports and events, process customer transactions, handle customer complaints, maintain shop standards, open or close the shop
Seniority
Entry-level, individual contributor
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