Conseiller location H/F - CDD
Core
Handle incoming requests from prospects and clients for student housing rentals at Nexity Studéa, including information gathering, contract signing, and complaint resolution.
Role type
Student housing rental consultant (sales & customer service)
Builds
Rental contracts for student residences
Domain
Real estate / Student housing
Deliverable
product features
Required skills
Phone communication, sales script execution, creditworthiness analysis, contract management, customer complaint handling, satisfaction survey execution
Preferred skills
Written communication, persuasion, diplomacy, relationship building
Technologies
Office software, partner platforms
Responsibilities
Answer phone calls and emails from prospects and clients, analyze prospect needs and present the Studéa offer, analyze solvability criteria and availability, sign rental contracts, handle client complaints and transfer complex requests, conduct satisfaction surveys and loyalty operations, report feedback to improve commercial strategy
Seniority
Entry-level / Junior