CDI - Technicien Support de Proximité H/F
Core
On-site IT technician performing maintenance, hardware/software installation, and user support for workstations, printers, and telephony in an energy sector client environment.
Role type
Junior to Mid-level on-site IT support technician
Builds
Physical IT infrastructure and user workstations for enterprise clients
Domain
IT Support / Energy Sector
Deliverable
physical/clinical work
Required skills
hardware maintenance, software installation, printer/copier configuration, Windows 10 support, Office 365/2016 administration, VoIP telephony support, user troubleshooting
Preferred skills
customer service orientation, adaptability, autonomy
Technologies
Windows 10, Office 365, Office 2016, EasyVista, VoIP, printers, copiers
Responsibilities
Perform on-site maintenance interventions, install and configure workstations and software, assist users with technical issues, validate user acceptance of fixes, log incidents in management tools
Seniority
Junior to Mid-level, hands-on IC