Distribution Agent
Core
Support the distribution manager in branch operations by managing inventory data, processing shipments, and handling customer billing and inquiries.
Role type
Distribution Agent (Logistics Operations)
Builds
Warehouse inventory records, shipping documents, and customer billing statements
Domain
International logistics and supply chain
Deliverable
product features
Required skills
Data entry, inventory management, order processing, shipping coordination, customer service, billing management, damage tracking, backorder logging, vendor liaison, DLSOP maintenance, international shipment arrangement
Preferred skills
None stated
Technologies
Expeditors Warehouse Management system
Responsibilities
Input event data (receipts, moves, picks, shipments) into the WMS; Generate paperwork for customer work orders; Coordinate special shipping requests with Transportation and Operations; Trace orders and notify customers; Ensure accurate client and vendor billing; Handle returned merchandise and credit issuance; Maintain damage records and backorder logs; Act as liaison between warehouse, office, and customers regarding accounts and invoicing; Maintain current DLSOP for account processing requirements.
Seniority
Entry-level to Junior
