Customer Trainer
Core
Deliver da Vinci® Surgical System technology training and facilitate surgeon-led training for surgical teams across multiple specialties.
Role type
Senior Customer Trainer (Medical Device)
Builds
da Vinci® Surgical System training programs, specialized training events, and training materials/protocols.
Domain
Medical device / Robotic-assisted surgery
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
da Vinci® System Technology, OR Efficiency, Training/coaching techniques, Training Pathway process, problem-solving, organizational skills, communication, interpersonal skills, adaptability, travel readiness
Preferred skills
adult learning principles, medical-device experience, professional training experience, clinical/operating room experience
Technologies
da Vinci® Surgical System, da Vinci® System applications, advanced technology
Responsibilities
Conduct training programs at designated and remote centers, lead specialized training programs and society events, develop competency in system technology and OR efficiency, support new product development and training research, train the sales force on system skills, manage training center logistics and inventory, maintain capital equipment including sterilization of instruments.
Seniority
Senior, hands-on IC