Supervisor Training DTC
Core
Supervises warehouse trainers, leads, and DTC associates to ensure staffing readiness and operational compliance in a Direct-to-Consumer fulfillment environment.
Role type
Senior IC warehouse training supervisor
Builds
Trained workforce for DTC warehouse operations
Domain
Logistics / E-commerce fulfillment
Deliverable
physical/clinical work
Required skills
Leadership, training program management, performance coaching, SOP enforcement, data analysis, Microsoft Office proficiency, WMS utilization
Preferred skills
Employee development program design, AS/400 system experience, bilingual English/Spanish
Technologies
WMS, AS/400, Microsoft Office (Excel, Word, Outlook), databases, reporting tools
Responsibilities
Coordinate training schedules and onboarding, partner with Operations to identify training needs, monitor employee performance and provide feedback, maintain training records and compliance documentation, support continuous improvement initiatives, assist with interviewing and hiring efforts
Seniority
Senior, hands-on IC