Client Support Representative (Tu - Sa, 10:30a-7pm) Eurofins Reservoirs Built Environment Testing, Arvada, CO
Core
Front office representative managing sample intake, client communications, and administrative support for a built environment testing laboratory.
Role type
Client Support Representative
Builds
Sample tracking and client service workflows for environmental testing
Domain
Built environment testing (indoor air quality, mold, asbestos, etc.)
Deliverable
client delivery
Required skills
sample verification, client communication, data record updates, payment processing, supply management
Preferred skills
multitasking, problem-solving, sales orientation, process improvement
Technologies
Stripe, Tracker LIMS, Office suite, Adobe PDF, CRM
Responsibilities
Manage inbound/outbound client communications, sign in and verify samples against Chain of Custody, assist walk-in clients with submission, update client/project data records, process credit card transactions, provide supplies and stock front office
Seniority
Entry-level, individual contributor