Assistant Client Relations Executive Customer Representative (Tu - Sa, 10:30a-7pm) Eurofins Reservoirs Built Environment Testing, Arvada, CO
Core
Facilitate day-to-day communication between clients and the laboratory, managing sample intake and administrative operations.
Role type
Client Relations Executive / Customer Representative
Builds
Sample tracking and client service workflows for built environment testing
Domain
Environmental testing and laboratory operations
Deliverable
client delivery
Required skills
sample verification, client communication, data record updates, credit card processing, supply management
Preferred skills
multitasking, problem-solving, sales orientation, process improvement
Technologies
Tracker LIMS, Stripe, Office suite, Adobe PDF, CRM
Responsibilities
Manage inbound and outbound client communications; sign in and verify samples against Chain of Custody documentation; assist walk-in clients with sample submission; update client and project data records; process credit card transactions; provide clients with supplies
Seniority
Entry-level to Junior