Floor Manager
Core
Lead store operations and drive customer experiences through expert styling and team leadership.
Role type
Senior retail floor manager
Builds
Store operations and customer service standards
Domain
Retail / Fashion
Deliverable
product features
Required skills
Store operations management, Sales data analysis, Team leadership, Recruitment and training, Brand standards enforcement, Styling advice, Product knowledge
Preferred skills
Fashion industry experience, Analytical thinking, Adaptability
Technologies
Sales data systems
Responsibilities
Deliver high-level customer service via styling advice and product knowledge, Analyse sales data to maximize department performance, Lead and motivate Sales Advisors, Support recruitment and onboarding, Identify and nurture future talent, Oversee daily store operations, Act as brand ambassador, Step into Store Manager role when required