Keyholder, Roslyn
Core
Front desk operations and studio management support for a high-growth fitness studio, ensuring smooth daily operations, customer hospitality, and staff coordination.
Role type
Front desk operations specialist (fitness studio)
Builds
Daily studio operations, retail sales environment, client check-in process
Domain
Health and fitness / Wellness
Deliverable
product features
Required skills
Customer service, multi-tasking, prioritization, communication, problem-solving, organization, retail management, staff supervision, training
Preferred skills
Passion for health and fitness, positive attitude, flexibility for non-traditional schedules
Technologies
None stated
Responsibilities
Function as Manager on Duty when management is absent, manage studio opening and closing procedures, maintain keys and security, supervise staff and assign tasks, support instructors with class check-ins, manage retail area and visuals, handle returns and additional manager duties, train new front desk hires, provide high-level customer service and hospitality.
Seniority
Individual Contributor, entry to mid-level
