Expeditor, Guest Services (Full Time)
Core
Act as an ambassador for the hotel by delivering a superior arrival and departure experience, coordinating guest stays, and managing luggage and valet services.
Role type
Guest Services Expeditor
Builds
Guest arrival/departure experiences, luggage handling, and resort amenity access
Domain
Hospitality / Luxury Resort
Deliverable
product features
Required skills
Guest interaction, luggage coordination, bilingual communication, safety procedure knowledge, detail orientation
Preferred skills
Local language understanding, team collaboration
Technologies
None
Responsibilities
Greet and acknowledge guests with a welcoming attitude, coordinate guest luggage and valet services, manage bike and golf club equipment and waivers, control bell storage and issue claim tickets, assist with group transportation and shuttle services, maintain cleanliness and ambiance standards, support other rooms division departments during peak times, apply hotel safety and hygiene standards (HACCP), adhere to fire and life safety procedures
Seniority
Entry-level, hands-on IC