H&M Department Supervisor - Holyoke
Core
Support sales and profit goals by executing plans to deliver the best customer experience in the department and overall store.
Role type
Department Supervisor (Retail Operations)
Builds
Customer experience, visual merchandising, and store operations
Domain
Retail / Fashion
Deliverable
product features
Required skills
customer service, visual merchandising, team leadership, sales promotion, inventory management, operational routines, data analysis, compliance
Preferred skills
fashion trend awareness, stakeholder collaboration, performance motivation
Technologies
Instore Care App, Click & Collect, Smart Store
Responsibilities
Ensure visual and commercial curation according to global guidelines; manage customer service and product promotion; oversee fitting room and checkout routines; maintain clean sales floor and back-of-house areas; ensure correct price sign upkeep; handle store opening and closing procedures.
Seniority
Individual Contributor, supervisory level