Gestor Social
Core
Field social manager supporting utility operations by engaging communities, managing meter replacement campaigns, and resolving conflicts related to water services.
Role type
Field social manager (utilities)
Builds
Community engagement programs, meter replacement campaigns, conflict resolution for water services
Domain
Utilities / Water management
Deliverable
client delivery
Required skills
Community engagement, conflict resolution, public communication, field operations, local geography knowledge, report writing
Preferred skills
Experience in natural resource sensitization, strategy design for community intervention
Technologies
None stated
Responsibilities
Notify users scheduled for meter changes, persuade and guide users on leak repair processes, execute informational activities via flyers and notices, handle collective conflicts and emergencies, compile social and infrastructure data, prepare management reports, plan and follow up annual activities, support mass meter replacement and billing programs, work in high-risk public zones, draft meeting commitment minutes
Seniority
Entry-level to Mid-level, hands-on field role