Microsoft Operations Manager
Core
Oversee daily operations, stability, and support of Microsoft 365, Azure, Entra ID, Intune, and on-premises Active Directory environments while managing the Microsoft Analyst team and IT Tech Supervisor.
Role type
Senior IT Operations Manager (Microsoft Ecosystem)
Builds
Reliable and efficient service delivery for Microsoft cloud and on-premises infrastructure
Domain
IT Operations / Identity & Access Management / Endpoint Management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Microsoft 365 administration, Azure management, Entra ID administration, Intune device management, on-premises Active Directory, team management, PowerShell scripting, change control processes, regulatory compliance, user lifecycle management, troubleshooting
Preferred skills
Microsoft Power Applications, hybrid environment experience, vendor coordination
Technologies
Microsoft 365, Azure, Entra ID, Intune, Active Directory, PowerShell
Responsibilities
Manage the Microsoft Analyst Team and the IT Tech Supervisor; Administer and maintain Microsoft 365, Azure, Entra ID, Intune, and on-prem AD environments; Monitor system health, performance, and service availability; Execute user lifecycle tasks across Entra ID and on-prem AD; Partner with leadership to develop and improve lifecycle and access management best practices; Troubleshoot and resolve Microsoft platform and endpoint management issues; Coordinate with help desk and vendors to ensure timely resolution; Maintain SOPs, operational documentation, and audit readiness; Perform routine system checks, respond to alerts, and track performance trends.
Seniority
Senior, hands-on IC with management responsibilities
