GIS Analyst
Core
Provides expert technical support, maintenance, and consultancy for Geospatial products and services to customers, including database administration and troubleshooting.
Role type
Senior IC GIS Analyst (Technical Support & Consultancy)
Builds
Geospatial products, customer databases (on-site and cloud), and technical support services
Domain
Geospatial technologies, Emergency Services, Database Administration
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Geospatial technologies, Relational database management (SQL Server, PostgreSQL, Oracle), Technical support, Database administration, Data analysis, Scenario modelling, Customer consultancy, Technical documentation, Process improvement
Preferred skills
Analytical and statistical data modelling, Service desk environment experience, Cross-functional team collaboration
Responsibilities
Receiving and resolving complex technical support enquiries, Creating and maintaining customer databases, Delivering Geospatial consultancy services, Handling database administration tasks (backups, monitoring, recovery), Creating documentation and conducting training, Contributing to data analysis and scenario modelling for emergency services clients, Building relationships with customers to understand requirements