Customer Service Associate
Core
Provide exceptional customer support and care to clients via chat, email, and phone calls, resolving issues related to log-ins, payments, withdrawals, bonuses, and responsible gambling.
Role type
Customer Service Associate
Builds
Customer support interactions for online gaming platforms
Domain
Online gaming / iGaming
Deliverable
client delivery
Required skills
English fluency (British English preferred), online customer support experience, computer literacy, communication skills, multitasking
Preferred skills
Experience in customer support or client-facing roles
Responsibilities
Address customer queries via multiple channels, resolve customer issues, adhere to company procedures, achieve personal and team targets
Seniority
Individual Contributor
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