Housing Health Advocate - Emergency Department, Full-Time, Evenings
Core
Provides case management and care coordination for patients with chronic illnesses and complex social needs, specifically focusing on housing navigation and transitions from the Emergency Department to community resources.
Role type
Health Advocate / Case Manager (Emergency Department Transitions)
Builds
Individualized transition plans connecting patients to housing, shelter, and community-based support services.
Domain
Healthcare / Social Services / Homelessness Support
Deliverable
client delivery
Required skills
Case management, housing navigation, benefit application assistance, interprofessional collaboration, conflict resolution, community resource knowledge, patient advocacy, documentation, transportation coordination
Preferred skills
CPR certification, Bachelor's in Human Services/BSW, 1-2 years medical/mental health case management experience, Health Care Navigator or Certified Application Counselor experience
Technologies
Electronic medical record systems
Responsibilities
Engage high-utilizing ED patients and facilitate warm handoffs to community partners; coordinate transportation and logistical arrangements for safe transitions; assist with completion of required documentation and benefit applications; track patient disposition and program outcomes; provide longitudinal support for patients awaiting housing placement; collaborate with interdisciplinary teams to develop transition plans addressing social determinants of health.
Seniority
Entry to Mid-level, hands-on IC