Floor Manager, Edinburgh
Core
Lead store operations and a team of Sales Advisors to deliver exceptional customer experiences and drive sales performance for COS in Edinburgh.
Role type
Senior IC retail floor manager
Builds
Daily store operations, team performance, and customer journeys
Domain
Fashion retail
Deliverable
product features
Required skills
Team leadership, customer service, sales analysis, recruitment support, talent development, operational oversight, brand ambassadorship
Preferred skills
Styling expertise, product passion, coaching ability, analytical thinking, adaptability
Technologies
Sales data analysis tools
Responsibilities
Deliver high-level customer service through styling advice and product knowledge; Analyse sales data to maximize department performance; Lead and motivate Sales Advisors to meet service standards; Support recruitment and onboarding; Identify and nurture future talent; Oversee daily store operations and brand standards; Step into Store Manager role when required