Logistics Security Agent - Cargo Signal
Core
Monitor and manage global shipment alerts, track shipments from origin to destination, and ensure compliance with service level agreements in a 24/7 Command Center.
Role type
Logistics Operations Agent (Cargo Signal)
Builds
Real-time shipment status updates, incident reports, and compliance verification for global supply chain operations.
Domain
International Logistics / Supply Chain Management
Deliverable
Dashboards & analysis
Required skills
Air/road/ocean transport knowledge, GPS tracking software proficiency, data entry accuracy, incident response protocols, stakeholder communication, regulatory compliance adherence
Preferred skills
Additional languages, Air Import/Export experience, Customs experience
Technologies
Third-party tracking platforms, Outlook, Excel, Word, PowerPoint, GPS tracking devices
Responsibilities
Classify and prioritize shipment alerts based on urgency, proactively track shipments using third-party platforms, verify carrier compliance with SLAs, create post-shipment and incident reports, interact with customers and providers to resolve transit issues, escalate critical problems to management
Seniority
Individual Contributor, 2+ years experience