Global Account Quality Manager ContiKit APAC
Core
Manage global account quality processes, special characteristics, and customer satisfaction for OEM customers in the APAC region for Continental's BF-CKA tire portfolio.
Role type
Senior IC Quality Manager (Automotive OEM Accounts)
Builds
Global quality processes, PPAP packages, customer scorecards, and audit readiness for tire OEM accounts.
Domain
Automotive (Tires) / Quality Management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
IATF 16949, APQP, PPAP, FMEA, 8D problem solving, change management, audit representation, contract review, customer portal administration, risk evaluation, continuous improvement.
Preferred skills
Knowledge of tire R&D/manufacturing/logistics, D-FMEA/P-FMEA application, conflict management, local language fluency.
Technologies
Customer Portal/IT Tools, GQRP, SharePoint, tCMS
Responsibilities
Translate Customer Satisfaction Reports (CSR) into internal specifications, lead problem-solving activities for 0km complaints, create global PPAP standard packages, maintain global customer scorecards, represent the account during external IATF 16949 audits, support change management and re-PPAP processes.
Seniority
Senior, hands-on IC