Shift Leader - Guzman y Gomez (GYG) Dee Why
Core
Lead and coach crew members during busy trade periods to deliver fast-paced guest service in a high-energy fast-food environment.
Role type
Shift Leader (Fast Food)
Builds
Fast-food restaurant operations and guest service experiences
Domain
Hospitality / Fast Food
Deliverable
product features
Required skills
Team leadership, food safety compliance, inventory management, performance monitoring, shift scheduling, crisis management
Preferred skills
Experience in retail or hospitality supervision, customer-first mindset, ability to work flexible rosters including evenings and weekends
Responsibilities
Train and motivate crew to deliver first-class service, lead by example on the line or registers, maintain food safety and presentation standards, manage labor costs and deliveries, monitor store goals
Seniority
Mid-level, hands-on IC
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