Gérant de département
Core
Manage department operations including HR, staffing, product selection, and customer service quality for a retail book and cultural products store.
Role type
Department Manager (Retail)
Builds
Retail store operations and customer service experience
Domain
Retail / Books & Cultural Products
Deliverable
product features
Required skills
HR management, staff supervision, product selection, customer service, sales strategy, market knowledge, office software proficiency
Preferred skills
General knowledge, commercial acumen, leadership, analytical skills
Responsibilities
Manage HR tasks (recruitment, training, scheduling), ensure task execution and employee support, maintain customer service quality, oversee product selection and store organization, generate sales ideas and market updates
Seniority
Mid-level, hands-on management
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