Manager, Salesforce Administration
Core
Lead the stewardship and evolution of the Salesforce ecosystem, focusing on Sales, Service, and Experience Clouds, while guiding a team and managing integrations with enterprise platforms like Slack.
Role type
Senior Salesforce Administrator (Team Lead)
Builds
Business-critical Salesforce solutions, integrations, and platform governance
Domain
CRM / Enterprise Software
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Salesforce configuration, Flow automation, user administration, security architecture, release management, API monitoring, data quality management, team leadership, stakeholder management
Preferred skills
Experience with Agentforce and Salesforce AI capabilities, knowledge of Okta or comparable identity providers, experience with GitHub for version control
Technologies
Salesforce (Sales Cloud, Service Cloud, Experience Cloud), Slack, GitHub, Okta, AppExchange
Responsibilities
Lead and develop the Salesforce team, set operating models and standards; Own platform health, configuration, and lifecycle management; Manage integrations, APIs, and operational monitoring; Enforce security posture, access controls, and compliance; Oversee licensing, certificates, and cost optimization; Execute disciplined release management and DevOps practices; Champion data quality and provide platform insights.
Seniority
Senior, hands-on IC with leadership responsibilities