Maintenance Manager
Core
Leading a team of Site Engineers to deliver maintenance services for intralogistics systems at various customer locations in the Netherlands.
Role type
Senior people manager (Maintenance Manager)
Builds
Maintenance services and performance optimization for intralogistics systems
Domain
Logistics / Intralogistics / Industrial Maintenance
Deliverable
client delivery
Required skills
Team coaching and development, Customer relationship management, Service quality assurance, Process improvement, Technical knowledge, Strategic planning
Preferred skills
Commercial mindset, Proactive problem solving, Cross-functional collaboration
Responsibilities
Coaching and developing Site Engineers, Managing customer relationships as the first point of contact, Monitoring and optimizing service quality, Evaluating maintenance results and system performance, Advising customers on maintenance and improvements, Implementing process and system improvements, Reporting on customer satisfaction and team performance, Enforcing safety policies (VCA), Participating in 24-hour escalation service
Seniority
Senior, hands-on IC
