Field Operations Manager - Indianapolis, IN
Core
Manage profitability, field operations personnel, and operational excellence for an industrial crane service territory, ensuring customer satisfaction and safety compliance.
Role type
Senior Field Operations Manager
Builds
Industrial crane service operations and customer retention
Domain
Industrial equipment / Material handling / Field service
Deliverable
client delivery
Required skills
Leadership, KPI management, safety compliance, customer complaint resolution, scheduling coordination, financial profitability analysis, mechanical/electrical principles understanding
Preferred skills
Managing field service businesses, mechanical/electrical principles
Technologies
PC skills
Responsibilities
Conduct safety meetings and audits, manage field supervisors and technicians, resolve customer complaints, coordinate service scheduling, monitor productivity metrics, maintain equipment assets
Seniority
Senior, hands-on IC