KYC Operations Senior Lead Platform
Core
Overseeing KYC Team Leads and analyst teams to drive high-quality customer due diligence reviews and meet operational metrics for Wise's international payment platform.
Role type
Senior IC operations lead (KYC/AML)
Builds
Customer due diligence (CDD/EDD) processes and financial crime prevention controls for Wise's global money transfer network
Domain
Financial services / Anti-Money Laundering (AML) / Know Your Customer (KYC)
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Team leadership, process improvement, performance management, regulatory compliance knowledge, stakeholder communication, data analysis
Preferred skills
Analytics tool usage (Looker, Superset), ICA/CAMS certification, experience in financial services industry
Technologies
Looker, Superset
Responsibilities
Coach and develop KYC Team Leads, propose process improvements to increase automation, measure group-wide KPIs and ensure performance targets are met, act as escalation point for complex issues, collaborate with stakeholders to coordinate actions
Seniority
Senior, hands-on IC with people management
