HEAD OF DEPARTMENT (HoD): NON-ENERGY MINERALS TRADE
Core
Oversee day-to-day operations, safety, and quality compliance across multiple non-energy minerals trade sites, managing staff, fleet, and client interactions.
Role type
Senior operational manager (non-energy minerals trade)
Builds
Operational efficiency and compliance at multiple inspection sites
Domain
Mining and minerals trade inspection
Deliverable
client delivery
Required skills
operational management, safety compliance, quality management, fleet management, staff performance management, client issue resolution, inspection coordination, cost management, technical support
Preferred skills
MSc in Chemical/Metallurgical Engineering or Chemistry, ISO 17025 knowledge, laboratory process flow knowledge, commodity inspection experience
Technologies
MS Office tools (Excel, Word, Outlook)
Responsibilities
Oversee daily operations with site supervisors, manage and resolve client issues, implement and maintain safety standards, monitor and manage staff performance, coordinate inspection activities, manage operational performance regarding quality/safety/staffing, ensure availability of manpower/equipment/tools, assist in quality management system improvement, oversee fleet management, review and approve manpower costs, provide technical support to clients, drive safety compliance, assist with complaints and claim resolution, perform quality checks and approve reports/certificates for release
Seniority
Senior, hands-on IC