Hôte d'accueil H/F
Core
First point of contact for clients, orchestrating salon operations to ensure a smooth and elegant experience from arrival to checkout.
Role type
Front-of-house host (beauty/luxury retail)
Builds
Client journey and appointment scheduling
Domain
Beauty & Luxury Retail
Deliverable
client delivery
Required skills
Premium customer service, appointment scheduling, client journey management, coordination with technical staff
Responsibilities
Receive clients with professionalism, manage appointment bookings (phone/physical), accompany clients through the service process, ensure smooth coordination between reception and technical teams
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