Receptionist
Core
Front office receptionist managing telephone switchboard, visitor check-ins, appointment scheduling, and administrative support for a medical specialist team.
Role type
Receptionist (Administrative Support)
Builds
Appointment schedules, visitor check-in logs, medical evaluation records, mail distribution
Domain
Healthcare / Medical Services
Deliverable
product features
Required skills
Telephone switchboard management, visitor greeting and check-in, appointment booking and scheduling, medical record filing, mail and courier coordination, Microsoft Office (Word, Excel, Outlook)
Preferred skills
Time management, attention to detail, customer service, proactive mindset
Responsibilities
Manage incoming calls and forward to appropriate team members; Greet and check in visitors including patients and consultants; Book assessments and manage appointment schedules; Liaise with consultants to compile assessment information; Maintain and file medical records; Distribute mail and coordinate courier deliveries; Support consultants with administrative tasks like photocopying and retrieving radiology; Manage cleanliness and appearance of reception and waiting areas.