Open Roles with Sutherland
Core
Deliver exceptional customer support by handling inquiries, resolving issues, and maintaining high customer satisfaction via phone interactions.
Role type
Customer Service Specialist
Builds
Positive customer experiences and resolved customer issues
Domain
Customer Support / BPO
Deliverable
client delivery
Required skills
English fluency (B2/C1), customer service, problem-solving, active listening, attention to detail, professional phone etiquette
Preferred skills
CRM tools familiarity, night/overnight shift flexibility
Responsibilities
Handle customer interactions with efficiency and empathy, provide tailored solutions to meet customer needs, ensure positive customer experience through effective communication
Seniority
Entry-level (Fresh Grads & Dropouts welcome)
Sourced via smartrecruiters · Listed on CareerPlan, which tracks 813,000+ jobs from 20+ sources.
