Transport Support Operator
Core
Debrief drivers, manage delivery documentation (timesheets, PODs, dispatch notes), and coordinate load departures for refrigerated food & drink logistics.
Role type
Transport Support Operator (Driver Debriefer)
Builds
Refrigerated food & drink supply chain operations
Domain
Logistics / Cold Chain
Deliverable
product features
Required skills
Attention to detail, accuracy, computer literacy (MS Office), telephone communication, spreadsheet management, TMS operation
Preferred skills
Ability to work without direct supervision, adaptable approach, ability to work under pressure, prioritization
Technologies
Transport Management System (TMS), document management system
Responsibilities
Debriefing drivers, checking timesheets and ensuring PODs are returned, scanning and storing PODs, preparing drivers' wallets and issuing delivery notes, printing dispatch notes, answering telephone enquiries, downloading drivers' cards/tachographs, communicating ETAs to Customer Services, updating spreadsheets, departing loads using TMS, ensuring correct load uplifts
Seniority
Individual Contributor, operational level