Department Manager - Melbourne Square Mall
Core
Lead a department team to deliver an excellent operational and visual customer experience, drive sales, and optimize store profits.
Role type
Department Manager (Retail)
Builds
In-store customer experience, sales performance, and team development
Domain
Retail Fashion
Deliverable
product features
Required skills
team leadership, sales analysis, budget management, visual merchandising, recruitment, performance management, operational execution
Preferred skills
fashion trend awareness, data-driven decision making, stakeholder collaboration
Technologies
Instore Care App, Click & Collect, Smart Store
Responsibilities
Manage department operations including sales, visual standards, and team scheduling; Analyze sales data and create plans to optimize results; Lead team recruitment, onboarding, and performance evaluations; Ensure compliance with global guidelines for customer service, fitting rooms, and checkout; Maintain store cleanliness, stock levels, and price signage accuracy.
Seniority
Mid-level, hands-on IC