Club Concierge - Mammoth Lakes Mountain Club - Winter
Core
Provide high-level personalized service to members and guests at a private mountain club, managing amenities, coordinating activities, and assisting with local arrangements.
Role type
Club Concierge
Builds
Welcoming lounge environment, coordinated ski valet services, and seamless member guest experiences
Domain
Hospitality / Private Mountain Club / Winter Sports
Deliverable
client delivery
Required skills
Guest service orientation, snack and beverage presentation, ski equipment knowledge, local area knowledge, record keeping, multitasking
Preferred skills
TIPS or alcohol service certification, Food Handler Certification, bilingual skills
Technologies
Internal communication platforms, data entry systems
Responsibilities
Greet and engage members and guests by name, maintain and stock complimentary snack and beverage offerings, monitor lounge cleanliness and ambiance, coordinate ski valet services, assist with local reservations for dining and activities, maintain accurate records of guest visits and transactions, communicate with internal departments, support inventory tracking and retail sales, report member feedback and issues
Seniority
Entry-level, seasonal full-time
