Automotive Service Advisor / Writer | Weekends Off | Aubrey
Core
Front-line customer service professional managing the vehicle repair process, communicating repair solutions, and ensuring guest satisfaction at an automotive service center.
Role type
Automotive Service Advisor / Writer
Builds
Customer trust and vehicle repair workflow for individual guests
Domain
Automotive repair and customer service
Deliverable
client delivery
Required skills
Automotive customer service, repair process management, solution presentation, workflow coordination, sales, phone communication, relationship building, team collaboration
Responsibilities
Greet guests with hospitality, present repair solutions, manage store workflow, sell services, maintain positive team atmosphere, communicate professionally on phone, build long-term relationships, shuttle guests, ensure repairs meet specifications, assist other employees
Seniority
Individual Contributor, entry to mid-level