H&M Department Supervisor - NYC
Core
Support sales and profit goals by executing plans to deliver the best customer experience in the department and overall store.
Role type
Department Supervisor (Retail Operations)
Builds
Customer-facing retail operations, visual merchandising, and store compliance
Domain
Retail / Fashion
Deliverable
product features
Required skills
Customer service, sales promotion, visual merchandising, team leadership, operational routines, inventory management, compliance adherence
Preferred skills
Fashion trend awareness, data analysis, stakeholder communication
Technologies
Instore Care App, Click & Collect, Smart Store tools
Responsibilities
Ensure correct routines in fitting room and checkout, maintain clean sales floor and back of house, secure stock levels and input on allocation, update price signs, manage opening and closing of store, promote Customer Loyalty App and sustainability initiatives
Seniority
Individual Contributor, emerging leader