Lead Cashier
Core
Lead a shift of cashiers to process merchandise and fuel transactions at travel centers.
Role type
Lead Cashier
Builds
Cash and fuel transactions for guests at travel centers
Domain
Retail / Fueling
Deliverable
product features
Required skills
cash handling, credit/debit processing, shift scheduling, conflict resolution, restricted merchandise compliance, customer service, team leadership
Responsibilities
Lead a shift of one-to-two cashiers to process all types of cash, credit, and debit transactions; Complete end-of-shift reports and close out procedures; Follow company and local guidelines with regards to the sale of any restricted merchandise items; Maintain an organized and clean work area; Use suggested selling methods to promote and sell products; Ensure quality service is delivered to every guest; Handle guest complaints and issues by following company processes and guidelines; Determine break schedules and team member placement during shift; Assist with other travel center functions such as maintaining deli, cleaning showers and restrooms, stocking, making coffee, etc.