Head of Retail Development & Omnichannel Services (m/w/d) // hybrid möglich
Core
Leading the future of physical retail by developing omnichannel services that bridge store and online experiences for customers.
Role type
Senior leadership, retail strategy & digital transformation
Builds
Omnichannel services (Click & Collect, In-Store Order, Clienteling), store digitalization, and new business models
Domain
Retail, Omnichannel, Digital Product Management
Deliverable
product features
Required skills
Portfolio management, team leadership, business case development, KPI management, change management, stakeholder leadership, analytical thinking, AI mindset
Preferred skills
Experience in retail-tech, agile transformation, scaling solutions
Technologies
Breuninger App, AI tools
Responsibilities
Prioritize service portfolio for maximum business impact, lead store digitalization from touchpoints to app integration, build and scale new services, lead and develop team members, drive adoption of services in stores, measure customer satisfaction and manage KPIs
Seniority
Senior, hands-on leader with strategic oversight