Ocean Import Supervisor
Core
Ensure customer SOPs are followed, review quotations, plan team meetings, and drive department revenue growth in line with budget targets.
Role type
Senior IC Ocean Import Supervisor
Builds
Ocean import operations and team performance
Domain
Global logistics and international trade
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
SOP compliance, quotation review, market intelligence analysis, vendor relationship management, process improvement, team coaching, goal setting, conflict resolution, problem solving, time management, software proficiency (MS Excel, MS Word), English language proficiency, global logistics industry knowledge
Preferred skills
College/University or equivalent business qualifications, 5+ years of Expeditors or industry experience
Technologies
MS Excel, MS Word
Responsibilities
Ensure all customers standard operating procedures are followed as per the DLSOP, Review and support with day-to-day quotations, Plan and support with huddles and monthly meetings to discuss market intelligence and delegate workloads within the team, Take an active role in the transition of new business/ updates to existing business, Grow department Revenue in line with District budget target and management expectations, Support all compliance efforts and trainings, Understand department process flow, constantly looking for areas to improve efficiency, Be open to implementing new system changes and enhancements into the department, Be involved and suggest system/process improvements, Building and maintaining strong relationships with vendors (Shipping lines, trucking companies, and others), Assist the Manager with EPE's on the department in line with the 3+1 Initiatives, Assist the Manager with goal setting and monitoring development for key staff