Retail Customer Service - Multi Site
Core
Frontline retail staff delivering customer service, processing bets, and handling cash transactions in betting shops.
Role type
Retail Customer Service Associate
Builds
Betting shop operations and customer-facing services
Domain
Sports betting and gaming retail
Deliverable
client delivery
Required skills
Cash handling, customer service, payment processing, compliance with safer gambling standards
Preferred skills
Experience in customer-facing roles, confidence in person-to-person interaction
Responsibilities
Take bets on sports and events, process customer transactions, handle customer complaints, open or close the shop, maintain shop standards
Seniority
Entry-level, individual contributor
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