Senior Staff Engineer, ServiceNow (HAM)
Core
Senior ServiceNow engineer specializing in IT Asset Management (ITAM), Hardware Asset Management (HAM), and IT Service Management (ITSM) integrations.
Role type
Senior Staff ServiceNow Platform Engineer (ITAM/HAM)
Builds
Global ServiceNow ITAM and HAM solutions
Domain
IT Service Management / Enterprise Software
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
ServiceNow ITAM/HAM/ITSM module expertise, ServiceNow integrations, ServiceNow scripting (Business Rules, Client Scripts, UI Policies, Jelly Scripting, AngularJS), ITIL knowledge, Asset Management processes
Preferred skills
Experience in ITOM or CSM modules, ability to translate business requirements into technical solutions
Technologies
ServiceNow, AngularJS, Jelly Scripting
Responsibilities
Design and implement ServiceNow integrations, configure and customize ServiceNow applications, perform integration testing, troubleshoot technical issues, participate in design and code reviews
Seniority
Senior Staff, hands-on IC
