Business Performance Analyst (Shops) - Quick Commerce
Core
Own operational performance of foodpanda's Quick Commerce Shops portfolio in Bangladesh by analyzing KPIs, identifying root causes, building dashboards, and leading cross-functional improvement initiatives.
Role type
Senior Business Performance Analyst (Quick Commerce Operations)
Builds
Operational dashboards, structured action plans, and measurable business impact reports for foodpanda's Quick Commerce Shops.
Domain
Quick Commerce / Food Delivery / Retail Operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
KPI management, root cause analysis, data visualization, project management, stakeholder management, field operations coordination, inventory management, vendor performance management, SQL, Excel/Google Sheets
Preferred skills
Marketplace analytics, e-commerce operations, SQL, Looker, Tableau, experience with supermarkets/grocery retailers/FMCG
Technologies
Microsoft Excel, Google Sheets, SQL, Looker, Tableau
Responsibilities
Monitor and improve operational metrics (Item Not Found, Vendor Offline Rate, Perfect Fulfilment Rate, etc.), lead strategic retail partner launches, coordinate picker operations and inventory checks, conduct field visits to validate SOP compliance, build and maintain operational dashboards, partner with regional teams to localize best practices.
Seniority
Senior, hands-on IC
