Chief Operating Officer
Core
Oversee day-to-day operations, lead department heads, and enable the CEO to focus on strategy by managing people, finance, compliance, risk, and systems.
Role type
Senior IC Chief Operating Officer
Builds
Operational efficiency, leadership capability, and scalable infrastructure for a growing business
Domain
General business operations (transport, logistics, hospitality, technology, professional services, retail, manufacturing)
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Leading complex operations, commercial judgement, ERP/CRM implementation, building leadership capability, problem-solving, multi-priority management, hands-on execution, strategic thinking
Preferred skills
Resilience, curiosity, challenging assumptions, calm under pressure
Technologies
ERP, CRM
Responsibilities
Lead department heads and build a strong leadership team, drive improvements to systems and processes, oversee operational performance and risk, support business growth across New Zealand and Australia
Seniority
Senior, hands-on IC