Spa Experience Coordinator
Core
Coordinate guest experiences, manage spa reservations, and maintain facility standards at a luxury mountain resort spa.
Role type
Spa Experience Coordinator (front-of-house operations)
Builds
Guest treatment bookings, retail product sales, and resort guest satisfaction
Domain
Luxury hospitality / Spa services
Deliverable
product features | dashboards & analysis
Required skills
Customer service, telephone communication, spa treatment knowledge, retail sales, inventory management, safety compliance
Preferred skills
Computer literacy (Word, Excel), First Aid/CPR certification, hospitality management education
Technologies
Microsoft Word, Microsoft Excel
Responsibilities
Answering telephone inquiries and booking spa treatments, maintaining spa lounge and locker room cleanliness, stocking retail shelves, promoting hotel services and spa products, ensuring guest requirements are accurately communicated to treatment staff
Seniority
Entry-level to Junior, individual contributor
