Automotive Service Advisor / Writer | Weekends Off | Waunakee
Core
Frontline customer service professional managing vehicle repair workflows, explaining repair solutions, and building long-term relationships with car owners.
Role type
Automotive Service Advisor / Writer
Builds
Customer trust and vehicle repair solutions
Domain
Automotive retail and service
Deliverable
client delivery
Required skills
Customer relationship management, workflow coordination, sales communication, phone communication, automotive software proficiency, driving
Preferred skills
Automotive customer service experience, sales experience
Responsibilities
Greet customers with hospitality, present vehicle repair solutions, manage store workflow, sell services, maintain team atmosphere, communicate professionally on phone, shuttle customers, ensure repair specifications, assist other employees
Seniority
Individual Contributor, entry to mid-level