Department Manager - Concord Mills
Core
Lead a department team to deliver an excellent operational and visual customer experience, optimize sales and profits, and maintain store standards.
Role type
Department Manager (Retail)
Builds
In-store customer experience, sales performance, and visual merchandising execution for H&M stores.
Domain
Retail Fashion
Deliverable
product features
Required skills
team leadership, sales analysis, budget management, visual merchandising, recruitment, performance management, operational planning
Preferred skills
fashion trend awareness, data analysis, stakeholder communication
Technologies
Instore Care App, Click & Collect, Smart Store tools
Responsibilities
Establish and analyze sales and budget goals to optimize results; manage department operations including fitting room and checkout routines; lead team recruitment, onboarding, and performance evaluations; maintain visual standards and stock levels; ensure compliance with global guidelines and local legal requirements.
Seniority
Mid-level, hands-on IC