Senior Implementation and Support Analyst - Screening SME
Core
Senior subject matter expert leading the implementation, optimization, and ongoing support of financial crime screening solutions for customers.
Role type
Senior Implementation and Support Analyst (Screening SME)
Builds
Screening solutions for financial crime risk management and regulatory compliance
Domain
Financial Services / Financial Crime / Compliance
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Screening solutions implementation, Sanctions data management, PEP and Watchlist data management, Offshore team collaboration, Incident management, Process improvement, Project management, Customer escalations handling
Preferred skills
KYC environment experience, Customer due diligence processes, Global delivery models
Technologies
Sanctions screening systems, PEP databases, Watchlist databases
Responsibilities
Lead customer onboarding and transition to business-as-usual support, Act as Subject Matter Expert for Sanctions/PEP/Watchlist data, Partner with offshore teams for knowledge transfer, Manage and resolve customer support cases and incidents, Identify and implement process improvements
Seniority
Senior, hands-on IC