Manager, Vendor Health and Engagement
Core
Drive end-to-end vendor operations strategy to optimize vendor health, efficiency, and growth across product, operations, and market teams.
Role type
Manager, Vendor Operations & Strategy
Builds
Scalable vendor engagement solutions and operational frameworks
Domain
Food delivery / E-commerce / Marketplace operations
Deliverable
product features
Required skills
Vendor performance management, Strategic planning, Data analysis, Stakeholder management, Cross-functional leadership, Program management
Preferred skills
Experience in food delivery, e-commerce, FMCG, or technology
Technologies
N/A
Responsibilities
Drive vendor operations strategy aligned with business goals; Partner with commercial teams to optimize vendor health and satisfaction; Collaborate with local markets to tailor onboarding and retention strategies; Analyze KPIs to identify underperforming vendors and develop rehabilitation plans; Work with product teams to balance ad revenue, vendor experience, and operational efficiency.
Seniority
Manager, hands-on IC