Vedúci/Vedúca oddelenia / Department Manager, Trnava
Core
Lead a retail team to deliver exceptional customer experiences, drive sales, and optimize store operations and inventory.
Role type
Senior retail department manager
Builds
Retail store operations and customer experience
Domain
Retail / Fashion
Deliverable
product features
Required skills
Team leadership, sales planning and analysis, inventory management, store operations planning, recruitment and onboarding, trend analysis, customer relationship management
Preferred skills
Coaching and mentoring, data-driven decision making, competitive analysis, inclusive culture building
Technologies
Sales reporting tools, inventory management systems
Responsibilities
Lead the team to provide exceptional customer experiences by ensuring excellent operational and visual standards; Analyze sales results, identify business opportunities, set targets, and create plans to optimize results, profit, and inventory levels; Manage team scheduling and ensure smooth opening and closing processes; Handle recruitment, onboarding, and team development; Monitor fashion trends, customer preferences, and competition to maintain a competitive advantage; Represent the brand positively in all customer interactions; Promote the customer loyalty program to ensure an overall omnichannel customer experience.