ERP Functional Support Analyst
Core
Provide functional and basic technical support for ERP core accounting finance modules and related integrations.
Role type
Intermediate ERP Functional Support Analyst
Builds
Support for core accounting finance modules and related integrations
Domain
Gaming industry + Enterprise Resource Planning (ERP)
Deliverable
client delivery
Required skills
ERP application support, SQL, relational databases, accounting processes within ERP, service management practices (ITIL/ITSM)
Preferred skills
Oracle PeopleSoft experience, French language
Technologies
ERP systems, SQL, relational databases
Responsibilities
Analyze support tickets and document findings, deliver functional solutions and coordinate technical corrections, write and run SQL queries for data updates and corrections, update system setup and control data, create and maintain user guides and support procedures, train users on processes and system impacts, identify recurring issues and propose sustainable fixes
Seniority
Intermediate, hands-on IC
